Privacy Policy

Effective Date: [Insert Date]

At Sivorela London, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (www.sivorelalondon.com) or interact with our services.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Details: Name, email address, phone number, and billing/shipping address.
  • Payment Information: Credit/debit card details or other payment methods (processed securely).
  • Order Information: Details of products purchased, order history, and preferences.
  • Technical Data: IP address, browser type, operating system, and device information through cookies and similar technologies.

2. How We Use Your Information

Your personal information is used to:

  • Process and deliver your orders.
  • Provide customer support.
  • Send updates about your order status or promotions (only with your consent).
  • Improve our website and services through analytics.

3. How We Protect Your Information

We implement strict security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Your payment information is processed using encrypted technology for maximum security.

4. Cookies

Our website uses cookies to enhance your experience, track website usage, and provide personalized content. You can manage your cookie preferences through your browser settings.

5. Sharing Your Information

We do not sell or share your personal data with third parties except:

  • To trusted service providers who assist us (e.g., payment processors, delivery services).
  • When required by law or to protect our rights.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications at any time.
  • Request details about how your data is used.

To exercise these rights, contact us at info@sivorelalondon.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we recommend reviewing their policies before sharing any information.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as needed. Changes will be posted on this page, and the "Effective Date" will be updated accordingly.

9. Contact Us

For any questions or concerns about this Privacy Policy or your personal information, please contact us:

Thank you for trusting Sivorela London. Your privacy matters to us.